PRODUCT DETAILS
- Fur Lined to Keep Warm -- Fine fluffy faux fur covers the inside of the winter boots that make sure enough temperature to take care of your feet and offer cozy and toasty experience on your feet.
- Water Resistant Function: Upper material with Water Resistant performance can prevent rain water and snow into boots while doing outdoor activities. PLEASE NOTE: These winter snow boots can only be water resistant, but they are not full waterproof, of course, they can work perfectly in the snow.
- Non-Slip Rubber Outsole: The snow boots are meticulously selected high-grade rubber as the sole which features excellent abrasion resistance, skid resistance and deformation resistance. DO NOT worry about slipping down in wet condition, better protect your feet.
- Anti-Collision Structure: The toe cap of the snow boots with protective structure enhance the protection of your feet. It can prevent your toe injury when you accidentally kick rocky or something hard.
- Ideal For Any Activity: A perfect winter shoes for varied of outdoor uses, such as vacation,skiing,walking the dog,walking,taking the express,hiking,leisure,fishing,around the house,mountaineering,camping,driving,running up to the little store etc.They can aslo be as unisex winter hiking boots.
SIZE & FIT
Women's Shoes Size Chart
| US | Foot Length (cm) | Foot Length (inches) |
|---|---|---|
| 5 | 22 | 8.66 |
| 5.5 | 22.5 | 8.86 |
| 6 | 23 | 9.06 |
| 6.5 | 23.5 | 9.25 |
| 7 | 24 | 9.45 |
| 7.5 | 24.5 | 9.65 |
| 8 | 25 | 9.84 |
| 8.5 | 25.5 | 10.04 |
| 9 | 26 | 10.24 |
| 9.5 | 26.5 | 10.43 |
| 10 | 27 | 10.63 |
| 10.5 | 27.5 | 10.83 |
| 11 | 28 | 11.02 |
| 11.5 | 28.5 | 11.22 |
| 12 | 29 | 11.42 |
| 12.5 | 29.5 | 11.61 |
| 13 | 30 | 11.81 |
| 13.5 | 30.5 | 12.01 |
| 14 | 31 | 12.20 |
Questions about your size? We’d love to help! For assistance, please contactCustomer Service - service@Cilool.com.
How to measure the shoe's size?
Measure the maximum length of your foot.
SHIPPING & RETURNS
Shipping Policy
| Country | Order Amount | Shipping Fee | Shipping time |
| United States | Over $59 | Free | 7 - 20 Business Days |
| Under $59 | $6.99 | 7 - 20 Business Days | |
| Others |
Over $59
|
Free | 10 - 25 Business Days |
| Under $59 | $6.99 |
10 - 25 Business Days
|
1) Shipping Time does not include a 2-5 days processing period required to process your order from the date your order is placed.
2) Our products are produced in Vietnam, China, Korea and so on, all our products are shipping directly by our factories. So it may take more than 10 days of long international transportation.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) Should your package not arrive within 30 days after you have placed your order, you must contact Customer Support within 30 days after your order was placed.
*
Return & Refund Policy
We hope you love what you've ordered! But just in case you're not 100% satisfied, we've made the return process super easy.
How long do I have before making a return, and do I have to pay for shipping?
1. You have a max of 60 days to make returns. You must send back and postmark your return packages within 60 days after the purchase date. No returns made after 60 days from the purchase date will be accepted.
2.Shipping Fee: The product arrive damaged, different, or not working, Cilool.com will offer the return&exchange shipping fee. If the customer needs to return&exchange the product with personal issues, the customer need to offer the return shipping fee.
What should I do if I need to request a return&exchange?
To initiate a return&exchange, please contact our customer service team (service@cilool.com) for an assessment. Upon approval, the return address will be emailed to you. Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery.
How will I receive my refund?
Refunds will be processed within 7 days after we receive your package. The refund will be issued to your original payment account, as per your request.
Important Notice:
1. Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address provided by our customer service.
2. Please make sure you don't include non-Cilool.com items by accident in your return package. We will not be responsible for sending back those items to you.
NOTE: If you have any issues with your return, you can contact Customer Support service@cilool.com