PRODUCT DETAILS
All-day Comfort & Lightweight
- These white and black work shoes feature a classic, slip-on design and synthetic tumbled leather uppers for supple comfort and long-wearing durability.
- The synthetic leather is treated with a stain-resistant finish to keep this pair looking great shift after shift.
Superior Grip Outsole
- You can count on superior grip from this pair's EVA outsoles. They feature rubber inserts for slip-resistance on a variety of surfaces.
Soft Foam Padding
- Special footbeds offer a cushiony, soft platform for your feet.They offer all-day comfort and support you can count on.
- Our removable insole with proper alignment, stability and support, reducing pressure on tendons, joints and muscles.
SIZE & FIT
Women's Shoes Size Chart
| US | Foot Length (cm) | Foot Length (inches) |
|---|---|---|
| 5 | 22 | 8.66 |
| 5.5 | 22.5 | 8.86 |
| 6 | 23 | 9.06 |
| 6.5 | 23.5 | 9.25 |
| 7 | 24 | 9.45 |
| 7.5 | 24.5 | 9.65 |
| 8 | 25 | 9.84 |
| 8.5 | 25.5 | 10.04 |
| 9 | 26 | 10.24 |
| 9.5 | 26.5 | 10.43 |
| 10 | 27 | 10.63 |
| 10.5 | 27.5 | 10.83 |
| 11 | 28 | 11.02 |
| 11.5 | 28.5 | 11.22 |
| 12 | 29 | 11.42 |
| 12.5 | 29.5 | 11.61 |
| 13 | 30 | 11.81 |
| 13.5 | 30.5 | 12.01 |
| 14 | 31 | 12.20 |
Questions about your size? We’d love to help! For assistance, please contactCustomer Service - service@Cilool.com.
How to measure the shoe's size?
Measure the maximum length of your foot.
SHIPPING & RETURNS
Shipping Policy
| Country | Order Amount | Shipping Fee | Shipping time |
| United States | Over $59 | Free | 7 - 20 Business Days |
| Under $59 | $6.99 | 7 - 20 Business Days | |
| Others |
Over $59
|
Free | 10 - 25 Business Days |
| Under $59 | $6.99 |
10 - 25 Business Days
|
1) Shipping Time does not include a 2-5 days processing period required to process your order from the date your order is placed.
2) Our products are produced in Vietnam, China, Korea and so on, all our products are shipping directly by our factories. So it may take more than 10 days of long international transportation.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) Should your package not arrive within 30 days after you have placed your order, you must contact Customer Support within 30 days after your order was placed.
*
Return & Refund Policy
We hope you love what you've ordered! But just in case you're not 100% satisfied, we've made the return process super easy.
How long do I have before making a return, and do I have to pay for shipping?
1. You have a max of 60 days to make returns. You must send back and postmark your return packages within 60 days after the purchase date. No returns made after 60 days from the purchase date will be accepted.
2.Shipping Fee: The product arrive damaged, different, or not working, Cilool.com will offer the return&exchange shipping fee. If the customer needs to return&exchange the product with personal issues, the customer need to offer the return shipping fee.
What should I do if I need to request a return&exchange?
To initiate a return&exchange, please contact our customer service team (service@cilool.com) for an assessment. Upon approval, the return address will be emailed to you. Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery.
How will I receive my refund?
Refunds will be processed within 7 days after we receive your package. The refund will be issued to your original payment account, as per your request.
Important Notice:
1. Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address provided by our customer service.
2. Please make sure you don't include non-Cilool.com items by accident in your return package. We will not be responsible for sending back those items to you.
NOTE: If you have any issues with your return, you can contact Customer Support service@cilool.com